Rakhee Lalvani is the Vice President of Public Relations and Corporate Communications of Indian Hotel Company (IHCL) and a founding member of GWPR India. She will be giving some important insights on how the hospitality industry and its communications teams are dealing with the impact of Covid-19. Rakhee is an industry veteran and there are probably only a handful of people who have her experience in managing crisis situations within this sector.

Giulia Prati, Vice-President, New York and Robyn McKane, Senior Research Executive, London, Opinium will present the data and findings from their current brand communications research. The research examines what kind of communication the public want from brands during the Coronavirus crisis and will be particularly useful for agencies advising clients on the the types of message they should be using and how these will be received.